Privacy Policy
Neoteric3D, LLC · Last updated October 23, 2026
This policy explains how Neoteric3D, LLC ("Neoteric3D", "we", "us") collects, uses and protects information when you visit neoteric3d.com, email us, or text our line at (415) 430-9464.
Information we collect
We collect the information you choose to send us, such as your name, email address, phone number and the content of your messages. Our website may record standard technical data such as browser type and pages visited.
How we use information
We use your information to respond to your questions, provide the services you request, and operate and improve our website. We do not sell your personal information.
SMS / text messaging
The (415) 430-9464 text line is operated by Neoteric3D, LLC and is used by Synter, Inc. (synterai.com), whose Founder & CEO, Joel Horwitz, also leads Neoteric3D. We send text messages only in reply to people who text us first, and only to answer their customer-care questions. We do not send marketing text messages.
- Message frequency varies based on your conversation with us.
- Message and data rates may apply.
- Reply STOP at any time to stop receiving messages. Reply HELP for help, or email joel@neoteric3d.com.
- Mobile numbers and SMS opt-in data and consent are never sold, rented or shared with third parties or affiliates for marketing or promotional purposes. We share them only with service providers, such as our messaging carrier, that need them to deliver messages to you.
Sharing
We share information only with service providers that help us operate (for example, email and messaging providers), when required by law, or to protect our rights. These providers may use your information only to perform services for us.
Retention and security
We keep information only as long as needed for the purposes above and use reasonable safeguards to protect it.
Your choices
You can ask us to access, correct or delete your information by emailing joel@neoteric3d.com.
Contact
Neoteric3D, LLC · Lake Oswego, Oregon, USA · joel@neoteric3d.com